Managing many hosting clients can become complicated if you store passwords or use one account for everything. A better and safer method is to give each client their own account and then invite your master account to manage them.

This guide explains how web designers and agencies can manage many clients easily while keeping billing and notifications separated.

(all emails was used as an example, please use your own email account when you are creating your account)


1. Create a Master Account for Yourself

First, create your main Netpoa account which will act as your master management account.

Example:

 
designer@yourcompany.com
 

This account will be used to:

• Manage all client accounts
• Receive important system notifications
• Access hosting and cPanel
• Manage domains and hosting services

You will never need to store client passwords.


2. Create a Separate Netpoa Account for Each Client

Instead of buying everything under your account, create a separate Netpoa account for every client.

Example:

Client Account Email
ABC Company admin@abc.co.tz
New Life Church info@newlife.or.tz
Star Logistics support@starlogistics.co.tz

This ensures:

• Each client receives their own invoices
• Each client receives system notifications
• Ownership of services is clear
• Billing records are separated


3. Invite Your Master Account to Manage the Client Account

After creating the client's account:

  1. Login to the client's Netpoa account

  2. Go to Account / User Management

  3. Click Invite User

  4. Enter your master account email

  5. Assign Full Permissions

Example:

 
Invite: designer@yourcompany.com
Permissions: Full Access
 

Now your master account can manage the client account.


4. Login to Client Accounts Without Passwords

Once invited, your master account will be able to:

• Switch between client accounts
• Access services
• Manage billing
• Renew domains
• Manage hosting

All without knowing the client password.

This improves security and avoids password management problems.


5. Access cPanel Without Passwords

From the client service page you can:

 
Login to cPanel → One Click
 

This allows you to:

• Manage files
• Install WordPress
• Manage emails
• Configure databases

No cPanel password required.


6. Benefits of This Method

Security

You never store client passwords.

Professional Management

Each client receives their own:

• invoices
• renewal notices
• service notifications

Easy Account Switching

Your master account can manage dozens or hundreds of clients easily.

Client Ownership Protection

If the client stops working with you, you simply remove your access and the client keeps their account.


7. Recommended Workflow for Designers

1️⃣ Create client Netpoa account
2️⃣ Invite your master account
3️⃣ Order hosting / domain under client account
4️⃣ Manage services using your master account

This keeps everything organized, secure, and professional.


Example Setup

 
MASTER ACCOUNT
designer@yourcompany.com

├── Client Account: ABC Company
├── Client Account: New Life Church
├── Client Account: Star Logistics
└── Client Account: Green Farm Ltd
 

You control everything from one dashboard.


Why Netpoa Recommends This

This method:

• protects clients
• protects designers
• keeps billing transparent
• improves security

It is the best practice for agencies and web designers managing multiple websites.

Do you have any hosting or domain with us? 

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