Managing many hosting clients can become complicated if you store passwords or use one account for everything. A better and safer method is to give each client their own account and then invite your master account to manage them.
This guide explains how web designers and agencies can manage many clients easily while keeping billing and notifications separated.
(all emails was used as an example, please use your own email account when you are creating your account)
1. Create a Master Account for Yourself
First, create your main Netpoa account which will act as your master management account.
Example:
This account will be used to:
• Manage all client accounts
• Receive important system notifications
• Access hosting and cPanel
• Manage domains and hosting services
You will never need to store client passwords.
2. Create a Separate Netpoa Account for Each Client
Instead of buying everything under your account, create a separate Netpoa account for every client.
Example:
| Client | Account Email |
|---|---|
| ABC Company | admin@abc.co.tz |
| New Life Church | info@newlife.or.tz |
| Star Logistics | support@starlogistics.co.tz |
This ensures:
• Each client receives their own invoices
• Each client receives system notifications
• Ownership of services is clear
• Billing records are separated
3. Invite Your Master Account to Manage the Client Account
After creating the client's account:
-
Login to the client's Netpoa account
-
Go to Account / User Management
-
Click Invite User
-
Enter your master account email
-
Assign Full Permissions
Example:
Permissions: Full Access
Now your master account can manage the client account.
4. Login to Client Accounts Without Passwords
Once invited, your master account will be able to:
• Switch between client accounts
• Access services
• Manage billing
• Renew domains
• Manage hosting
All without knowing the client password.
This improves security and avoids password management problems.
5. Access cPanel Without Passwords
From the client service page you can:
This allows you to:
• Manage files
• Install WordPress
• Manage emails
• Configure databases
No cPanel password required.
6. Benefits of This Method
Security
You never store client passwords.
Professional Management
Each client receives their own:
• invoices
• renewal notices
• service notifications
Easy Account Switching
Your master account can manage dozens or hundreds of clients easily.
Client Ownership Protection
If the client stops working with you, you simply remove your access and the client keeps their account.
7. Recommended Workflow for Designers
1️⃣ Create client Netpoa account
2️⃣ Invite your master account
3️⃣ Order hosting / domain under client account
4️⃣ Manage services using your master account
This keeps everything organized, secure, and professional.
Example Setup
designer@yourcompany.com
│
├── Client Account: ABC Company
├── Client Account: New Life Church
├── Client Account: Star Logistics
└── Client Account: Green Farm Ltd
You control everything from one dashboard.
Why Netpoa Recommends This
This method:
• protects clients
• protects designers
• keeps billing transparent
• improves security
It is the best practice for agencies and web designers managing multiple websites.
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