Many businesses today want to:

  • Host their website on modern platforms like Vercel or a VPS

  • But keep their business emails safely running on Netpoa cPanel

Good news: ✅ This setup is completely possible — if DNS is configured correctly.

This guide explains how to separate website hosting from email hosting without breaking your email service.


Goal Setup

Service Hosted Where
Website (example.com) Vercel or VPS
Email (info@example.com) Netpoa cPanel

STEP 1: Keep Nameservers at Netpoa

To make things simple and avoid email problems:

Keep your domain nameservers pointing to Netpoa.

Example:

 
dns1.netpoa.com dns2.netpoa.com

This allows you to manage DNS directly inside cPanel.


STEP 2: Point Website to Vercel or VPS

If Using Vercel

Inside cPanel → Zone Editor:

Update:

 
Type: A Host: @ Points To: 76.76.21.21 (Confirm from Vercel dashboard)

Add:

 
Type: CNAME Host: www Points To: cname.vercel-dns.com

If Using a VPS

Update only:

 
Type: A Host: @ Points To: YOUR_VPS_IP_ADDRESS

Leave other records untouched.


VERY IMPORTANT: Fix the “mail” Record

When a domain is created in cPanel, sometimes:

 
mail.domain.com

is set as a CNAME pointing to:

 
domain.com

This works only when website and email are on the same server.

But if you move the website externally, this will break email.


❌ Why Email Breaks

If:

 
mail → CNAME → domain.com

And:

 
domain.com → Vercel/VPS

Then:

 
mail → also points to Vercel/VPS

Your MX record will send email to the wrong server.


✅ Correct Mail Configuration

Step 1: Delete the CNAME record for mail

Remove:

 
mail → CNAME → domain.com

Step 2: Create an A Record for mail

Create:

 
Type: A Host: mail Points To: YOUR_NETPOA_CPANEL_IP

Example:

 
mail → A102.xxx.xxx.xxx

Step 3: Confirm MX Record

Make sure MX is:

 
Priority: 0 Destination: mail.yourdomain.com

✅ Final Correct DNS Structure

 
domain.com → A → Vercel/VPS IP www → CNAME → Vercel cname mail → A → Netpoa cPanel IP MX → mail.domain.com SPF → TXT record DKIM → TXT record DMARC → TXT record

Now:

✔ Website works externally
✔ Email remains on Netpoa
✔ No delivery issues


Common Mistakes to Avoid

❌ Changing nameservers without recreating MX
❌ Leaving mail as CNAME
❌ Deleting SPF or DKIM
❌ Pointing MX to Vercel


When Should You Change Nameservers?

Only change nameservers if:

  • You are using Cloudflare

  • You are using external DNS provider

  • You understand how to recreate MX, SPF, DKIM

If unsure, keep DNS at Netpoa.


Need Help?

If you are a Netpoa client and need assistance:

Email: info@netpoa.com
WhatsApp: 0755 212 222

Netpoa support will configure everything correctly for you.

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