JetBackup is a powerful tool that allows you to restore backups of your website files, databases, emails, and even your full hosting account directly from cPanel.


Step 1: Log in to Your cPanel

  • Access your cPanel by logging in through your Netpoa client area or directly using your cPanel URL.

  • Enter your cPanel username and password.


Step 2: Open JetBackup

  • Once inside cPanel, scroll down to the Files section.

  • Click on JetBackup.


Step 3: Choose What You Want to Restore

JetBackup allows you to restore different types of data. Select the type of backup you want to restore:

  • Full Account Restore – restores your entire hosting account, including files, databases, emails, and settings.

  • File Backups – restore specific website files or folders.

  • Database Backups – restore one or more MySQL databases.

  • Email Backups – restore your email accounts and messages.


Step 4: Select the Backup Date

  • After selecting the data type, you will see a list of available backup dates.

  • Choose the backup date you want to restore from by clicking on it.


Step 5: Choose Specific Data (if applicable)

  • For File Backups, you can browse folders and select specific files or folders to restore.

  • For Database Backups, select the database(s) you want to restore.

  • For Email Backups, select the email account(s) or folders.


Step 6: Restore Data

  • Once you’ve selected the files, databases, or email accounts, click the Restore button.

  • For Full Account Restore, confirm you want to restore the entire account.


Step 7: Wait for Restoration

  • The restoration process will start. It may take a few minutes depending on the amount of data.

  • You will usually receive a notification when the restore is complete.


Important Notes

  • Restoring data may overwrite existing files or databases—make sure you have the correct backup date.

  • If you’re unsure what to restore or need help, contact our support team at info@netpoa.com.

  • Full account restore is generally used for major recovery situations.

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