This page is a directory. The binding version of the Terms of Service, together with every Schedule and policy, is published at netpoa.tz/legal/tos and is always the current one. Where anything here differs from that document, that document governs.
The nineteen sections of the master agreement. Each one opens at that point in the document.
Nine documents. The Terms are the master agreement; the rest attach to it.
The master agreement — what we provide, what you agree to, how liability is limited and how disputes are resolved. Governs every Netpoa service.
OpenPer-product operational terms for hosting, domains and Cloud VPS, attaching to the master Terms.
OpenWhat we collect, why, who we share it with, and your rights under Tanzanian and international data-protection law.
OpenWhat you can and cannot host, send or store on our infrastructure. Worth reading before you launch — breaches can trigger suspension.
OpenWhen you get money back, when you do not, and how the cool-off period works on a first order.
OpenHow we protect your data: encryption, access controls, incident response and disaster-recovery targets, with RPO and RTO published.
OpenFor customers processing personal data through our services. Roles, sub-processors and breach notification, aligned to the GDPR.
OpenYour rights under Tanzania’s Personal Data Protection Act 2022 — access, correction and erasure — and how to exercise them.
OpenWhat cookies we set, why, and how to turn them off. We do not do behavioural advertising.
OpenAsk before you order rather than after. We would rather spend ten minutes on a question than sort out a misunderstanding later.
